Is the wireless charger compatible with Android phones and can a phone case affect charging?

This charger is designed exclusively for iPhone 12 and later models that support magnetic wireless charging. Use Apple's official magnetic phone cases and avoid using cases thicker than 2.5 mm and non-magnetic cases, as they may affect charging.

How can I prevent unexpected rotation in landscape mode?

To improve stability in landscape mode, try adjusting the tilt angle slightly upward.

Is the product safe to use when it gets warm/hot?

It's normal for wireless chargers to warm up slightly, especially during extended use, such as long gaming or streaming sessions. However, it complies with international safety standards, including EN 62368-1 and IEC 62368-1, ensuring safe usage.

The charger lifts when I try to remove my phone. How can I prevent this?

Follow the phone removal technique shown in the guide that comes with your wireless charger. This method helps prevent the charger from moving when you detach your phone.

Is there a recommended adapter to use with the product for wireless charging?

If using a third-party adapter, select one that supports an output of 25W or higher with the PD protocol to maintain adequate charging speeds.

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